The Usa Postal Service believes in the philosophy that the client is ever right. Though USPS does not let down its customers e'er, and always ensures to provide an impeccable and efficient service to its customers, sometimes the customer may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints.

For the same purpose, it is important for all the USPS customers to know how to raise a complaint with USPS using different methods. Filing a complaint with USPS is quite easy. Let u.s.a. get to know about the same in detail.

Contents

  • 1 File a Complaint with the U.S. Postal service:
    • i.i File Complaint about Theft, Fraud, Waste matter, or Abuse Committed by the USPS or its Employee:
    • 1.2 File Complaint about Postal service Fraud or Abuse Committed by a Person or Company:
  • 2 Filing the Online Complaint using USPS Complaint Class:

File a Complaint with the U.Southward. Postal Service:

To file a complaint with the United states Postal Service, to know more near any information, to requite USPS some recommendation from your side, or to compliment USPS, y'all tin tell them 1 of these through many different methods. These methods are explained below:

  1. By making a telephone call: You can phone call the number: 1-800-Enquire-USPS or 1-800-275-8777 or TTY: i-800-877-8339 to file a USPS complaint. It is the mail service part complaint number where y'all can directly speak to the customer intendance executive and raise your complaint.
  2. USPS website's Email US form: The first method is to use the Email US form which you lot can get on the USPS website. You can cull an research type which will help you file a complaint or ask whatever query if you want. On the same website, the customers can also raise a merits or ask for a refund for the shipping.
  3. Past writing the complaint letter: You can likewise write a complaint letter to the Consumer Advocate part of the United States Postal Service. The address at which you need to post your letter is given below.
  4. By visiting the post part: Under this method, the client will have to become to the post office himself and speak to the station manager or the postmaster at the local postal service role. One tin file his/her complaint with him. Use the USPS Locator Tool to find the nearest post office. The contact number will also exist seen along with the location of the mail service office. Use this locator to annals your complaint.

Locator tool by USPS

You need to postal service your post office complaints or other complaints in a letter to the following address:

Usa Postal Service

Office of the Consumer Abet

475 L'Enfant Plaza, SW

Washington, D.C. 20260-2200

File Complaint about Theft, Fraud, Waste matter, or Abuse Committed by the USPS or its Employee:

If you observe an instance of the theft, fraud, waste, or abuse which is institute to have been committed past the USPS or the staff of the USPS, then you tin file a complaint against USPS employee with the Inspector Full general (OIG) at the USPS Office. The method to file a USPS complaint with OIG is mentioned below:

  • You tin can file a complaint online using USPS complaint form.
  • You can find more data nearly contacting the OIG here.
  • You can call the number 1-888-USPS-OIG or ane-888-877-7644. It is the USPS client service complaint number where y'all can register your complaint

 File Complaint about Mail service Fraud or Abuse Committed by a Person or Company:

In the case of mail fraud or corruption which is constitute to have been committed past a person or a company, you can seek the help of the U.S. Postal Inspection Service. The U.South. Postal Inspection Service is the federal law enforcement bureau which can protect your mail system. It will accept intendance of your USPS fraud written report. You can go in touch with them to enhance the complaint about the following:

  • Mail theft: For an case of mail theft, if you want to know how to mutter most post commitment, you need to make full the email form. To elucidate the issue, you can become the form here. Nether the Inquiry Blazon, yous demand to choose the problem you are facing. Under the Client Service header, go to Support, and and then Mail Theft. Under the section of the additional Information, y'all demand to mention why your complaint is related to mail theft.

Contact USPS through Email

If you lot have the tracking number, and then cull Yes and enter the aforementioned into the blank field, and if you practice not accept the tracking number, then select No. Then, complete the adjacent required steps.

  • Major policy alter: In example the customer wishes to give feedback on the major policy change, then they tin get in touch with the Postal Regulatory Committee (People's republic of china) by filling the online contact class. Here you tin also get to know about consumer diplomacy.
  • Mail fraud: In the instance of a Mail fraud, you can raise the mail fraud complaint online and get USPS complaint number. To do so, yous tin click hither for the form.

Mail Fraud Complaint

  • Identity theft – You can as well file a complaint related to the U.Due south. Mail identity theft. Yous can become online to fill up the identity theft complaint form.

Identity Theft

Later on registering your complaint, yous can take a sigh of relief as the USPS inspector general and the U.Due south. Postal Inspection Service will handle your complaint well.

Filing the Online Complaint using USPS Complaint Form:

To submit the online complaint by using the USPS OIG website or the USPS compliant grade your complaint should be virtually one of these:

  • Whistleblower reprisal
  • Theft of items from the mail by Postal employees or contractors
  • Contract Fraud
  • Embezzlements and fiscal crimes
  • Employee Misconduct
  • Kickbacks
  • Internal affairs and executive investigations
  • Injury compensation fraud
  • Reckoner Crimes
  • Narcotics

If your complaint does not relate to one of these, then you can contact the USPS client service. Only, if your complaint is regarding one of these, then these are the adjacent steps to follow if yous wish to know how to file a complaint with USPS:

  • Get to the complaint form page.
  • Fill the required fields.
  • Choose who you are
  • Select Yes or No when asked, "Do y'all wish to remain anonymous."
  • In the case, you go for Aye, and so you are not required to fill any personal information.
  • If y'all select No, then you lot have to fill the information similar your proper noun, address, contact number, metropolis, land, etc.
  • Then if you are willing to be interviewed, select Yes else select No.
  • Fill the Captcha.
  • Now, click on the Preview and at final you tin ostend the complaint.

To know about your mail service office complaint condition, or for any other details or any issues related to almost anything, the users tin can contact USPS by CLICKING HERE.